Defcon Media, INC.

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FAQ

1. What is Defcon Media?
A highly focused video production and graphic design company specializing in dynamic commercial content. We also offer related marketing services such as logo design, social media marketing, and website development.

2. Where is Defcon Media located
We are located in San Diego, CA United States.

3. What does Defcon Media do?
We produce a variety of high-end content to solve business problems.

4. Who Are Defcon Media clients?
Small - mid size businesses in a variety of industries.

5. How long have we been doing this?
We have actively produced creative media solutions for 6+ years.

6. Will we travel for projects?
Possibly, it depends on the scope of the project and if travel is warranted.  We are very environmentally conscious, and try to keep our clients cost and "footprint" to a minimum. Experience has shown that projects can be handled adequately with email, phone and Skype.

7. How much will a commercial by Defcon Media cost?
All projects are unique, and so is the cost...however, we believe in maximizing your investment, so rest assured you will receive an honest proposal with a variety of options.  The more complex the project is, the more it is likely to cost.  Elements such as e-commerce, multimedia, mobile optimization and complex site structure  can add to the overall project scope.  

8. How long does a commercial production take?
A lot of that depends on the client and the size of production we are doing.  However, typical projects can range between 3-4 weeks from project kick-off through the final deliverables.  Rush services are also available...yep, you guessed it, rush jobs will likely cost more.

9. How do we begin?
The easiest way is to click here and tell us a little bit about your project.  Or you can always call us at (760) 908-8131

10. Are photos included with video projects? 
No, photos and imagery are not included.  

11. What if I need photos of the subject we are filming?
We offer commercial photography which can be discussed prior to beginning the pre-production process.  

12. Who provides the content and "puts it into" our new site?
Typically, clients provide the content based upon an approved site architecture. We place the content and teach you how to manage it. If you don’t have content or need help developing or editing it, we can help.

13. Can you get me the number one spot in search engine results for my new website?
No, but we can help with Search Engine Optimization (SEO)

14. What type of payment does Defcon Media accept?
Cash, check or major credit card.

15. Does Defcon Media host websites?
In some cases yes and in some no.  It all depends on the scope of the project and needs of our clients.

16.  What's the next step?
Click here to share some information about your project with us.